Manpower & Facility Support
Site roles, attendance, supervision, task ownership and backup coverage.
Workplace Operations
Raise a request. GP gets it resolved.
GP manages workplace manpower and specialist service partners through common SLA, tickets, compliance, supervision and reporting.
Multi-serviceOne workplace operating layer
SLA-ledTasks and escalation
Partner-readySpecialist service vendors
AI-routedEmployee request management
Service scope
Structured for enterprise delivery.
GP combines specialist partners, operating controls, technology and reporting rather than treating the requirement as a one-off vendor task.
Housekeeping & Soft Services
Cleaning, consumables, inspections, pest-control coordination and site standards.
Front Office & Reception
Reception support, visitor readiness, meeting assistance and workplace coordination.
Visitor & Concierge
Pre-registration, host notification, service requests and visitor support workflows.
Workplace Helpdesk
One channel for employee requests, complaints, maintenance routing and status.
Mailroom & Courier
Inbound/outbound package logs, employee notification, proof and exception handling.
How it works
One managed workflow from requirement to review.
Clear ownership, records and escalation at each stage.
01Scope and SLA design
02Partner/manpower onboarding
03Daily requests and task execution
04Inspection and escalation
05KPI / business review
Operating scope
Workplace functions under a common control model.
Site staffing and roster
Attendance and task logs
QR/checklist inspections
Consumables and service requests
Management control
Visible, governed and reportable.
Visitor/reception workflows
Mailroom/package tracking
Specialist maintenance routing
KPI/SLA reporting
GP Intelligence
AI embedded into the operating workflow.
AI helps classify, predict, reconcile and surface exceptions while authorised controls remain auditable.
Request ClassificationUnderstand employee requests from WhatsApp, voice, web or QR.
Vendor RoutingAssign the correct internal team or service partner automatically.
SLA IntelligenceTrack ageing, predict breaches and escalate before service failure.
Attendance ExceptionsSurface missing coverage, late attendance or shift gaps.
Inspection SummariesTurn checklists and issue logs into supervisor action lists.
Complaint IntelligenceGroup recurring employee issues by site/category.
Vendor ScorecardsCombine SLA, quality, compliance and complaint data.
Management CopilotQuery service volumes, backlog, performance and recurring problems.
Related solutions
Connected GP capabilities.
Use the same vendor, workflow and reporting layer across adjacent requirements.
Workplace Operations
One accountable relationship from requirement to service outcome.
GP combines specialist execution, governance, technology and reporting around the client requirement.
Discuss Workplace Operations →